Privacy Policy
For the purposes of applicable data protection and privacy laws, the controller and processor is Nala.
This Policy explains what personal data we collect, how we may use and manage it and the rights you have in relation to your personal data. Before you provide us with any personal data or browse our website, you should read through this Privacy Policy in full and make sure that you are comfortable with our privacy practices.
1. Whose personal data do we collect?
Nala collects personal data from a range of individuals in the context of its business activities, including:
- representatives of our consultants, suppliers, service providers and other business contacts;
- contractors;
- users of our Website;
- individuals who contact us by any means; and
- job applicants.
2. How we collect your personal data
We obtain personal data which you knowingly and voluntarily disclose to us, both online and offline, notably when you:
- visit our Website and / or complete one of our web forms;
- visit our premises;
- communicate with us via any means, including but not limited to telephone, email and through the use of social networking websites, third party apps or similar technologies.
When you use our Website, we may collect some standard information as detailed below (in clause 3 – Information Nala may collect from you and clause 12 – Cookies and other tools).
We may also collect similar information as described above from third party sources, e.g. relating to your use of other websites which we operate and from related third parties e.g. sub-contractors.
3. Information Nala may collect from you
Nala may collect a range of personal data from you in a business context, including but not limited to your name, gender, job title, photographic identification, email address, home address and other contact details, details of your business and other interests, communications with you (including notes from meetings) and financial and payment information.
When you use our site https://www.nalarenewables.com (“Website”), we collect certain standard information that is sent by your browser to the Website, e.g. your IP address, browser type, operating system, language, time zone setting, access times and any referring website addresses.
We may collect and process information that you provide by filling in forms on the Website, including without limitation information provided as part of a job application or other employment related enquiry.
If you contact us, we may keep a record of that correspondence.
Nala may also ask you to complete surveys that we use for research purposes, although you are under no obligation to respond to them.
We may also record details of your visits to the Website, including any resources that you access.
Nala may record and retain certain telephone conversations where we are required to do so to comply with our regulatory obligations.
4. Where we store your personal data
The data that we collect from you may be transferred to, and stored in the United Kingdom, which may be a country other than your own and that such country may provide a lower level of data protection requirements than your own country. By submitting your personal data, you agree to this potential transfer to a country other than your own.
Whenever we transfer personal data across borders, we will take legally required steps to ensure that adequate safeguards are in place to protect your personal data and to make sure that it is treated in accordance with this Privacy Policy.
You can request a copy of the safeguards which we have put in place to protect your personal data and privacy rights in these circumstances, You can request a copy of the safeguards which we have put in place to protect your personal data and privacy rights in these circumstances, by emailing [email protected].
You acknowledge and understand that the transmission of information via the internet is not completely secure. Although we will take reasonable and appropriate steps to protect your personal data once we have received it, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access.
5. Uses made of the information
We use personal data held about you in the following ways:
- To ensure that content from the Website is presented in the most effective manner for you and for your computer, including carrying out analytics in relation to the use of the Website;
- To provide you with information that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
- To carry out our obligations arising from any contracts entered into between you and us;
- To communicate with you and third-party contacts;
- To comply with our legal and regulatory obligations, which may include the disclosure of certain information and/or recordings of telephone conversations to regulatory authorities; and/or
- For other business-related purposes, including negotiating contracts, managing accounts and records, supporting corporate social responsibility activities, legal, regulatory and internal investigations and debt administration.
6. The legal basis for Nala processing your personal data
In accordance with the purposes for which we collect and use your personal data, as set out above, the legal basis for Nala processing your personal data will typically be one of the following:
- your consent;
- the performance of a contract that we have in place with you or other individuals;
- Nala or our third parties’ legitimate business interests which include keeping our Website up to date and relevant and ensuring that they are performing as intended; or
- compliance with our legal obligations.
7. Disclosure of your information
Nala may share your personal data with people within the organisation who have a “need to know” that data for business or legal reasons, e.g. in order to carry out an administrative function such as processing an invoice, or to direct a query that you have submitted to the relevant department within Nala.
Because Nala operates globally, we may disclose your personal data to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the United Kingdom Companies Act 2006. These entities are required to maintain the confidentiality of your data and are restricted from using it for any purpose other than the purposes set out in this Privacy Policy.
We may disclose your personal data to third parties including the authorities, Nala's advisors, suppliers of IT services and third parties engaged by Nala for the purpose of providing services requested by you; to protect any intellectual property rights in any materials displayed on or otherwise available from Nala's website; for the purposes of seeking legal or other professional advice; to respond to a legal request or comply with a legal obligation; and to enforce Nala's Terms of Use.
We may also disclose your personal data to third parties:
- In the event that we sell, merge or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
- If Nala or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be transferred;
- In the event that we are required to do so to comply with our regulatory obligations, to regulatory authorities; or
- compliance with our legal obligations.
We may decide to allow our Website users to share comments, postings, testimonials, or other information. If you choose to submit such information to us, the information that you submit may be available generally to the public. Information that you provide in these areas may be read, collected, and used by others who access them.
Finally, we may share non-personal data with other third parties that are not described above. When we do so we may aggregate or de-identify the information so that a third party would not be likely to link data to you, your computer, or your device. Aggregation means that we combine the non-personal data of numerous people together so that the data does not relate to any one person. De-identify means that we attempt to remove or change certain pieces of information that might be used to link data to a particular person.
8. Records retention
Your personal data is not kept for longer than is necessary for the purposes for which it is collected. This means that data and records are destroyed or erased from our systems when no longer required. The amount of time that records are kept for varies depending upon the type of personal data they contain.
9. Your rights - marketing and third-party websites
You have the right to ask us not to process your personal data for marketing purposes. Where required by law, we will inform you (before or at the time of collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your data. You can also exercise your right to ‘opt-out’ from receiving marketing communications at any time by contacting us at [email protected].
The Website may, from time to time, contain links to and from the websites of our partner networks and affiliates, or of other third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
10. Your rights - access, rectification and deletion
Applicable data privacy laws give rights to individuals in respect of personal data that organisations hold about them. If you wish to:
- request a copy of the personal data that we hold about you; or
- request that we rectify, delete, or limit the processing of your personal data
Please submit your request to [email protected] and use the subject heading “Personal data and privacy rights”.
11. Cookies and other tools
We may use information about your visits to the Website by using a “cookie” or similar technologies for storing information, e.g. local shared objects and web beacons (“cookies”). A cookie is a small text file which is transferred to and stored on your computer, portable device or mobile. Cookies can be unique to your web browser and contain text and information e.g. unique identifier, site name, digits and numbers.
Cookies are used to differentiate one user from another, to pass information from page to page during their visit to the Websites and to collect data about a given browser, along with the information requested and sent by the browser's operator. They enable us:
- To estimate our audience size and usage pattern.
- To store information about your preferences, and so allow us to customise the Website according to your individual interests.
- To recognise you when you return to the Website.
By using the Website, you are consenting to our use of cookies.
12. What cookies do we use?
This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.
Cookies are small text files that can be used by websites to make a user's experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
You can at any time change or withdraw your consent from the Cookie Declaration on our website by emailing [email protected].
Please state your consent ID and date when you contact us regarding your consent.
Your consent applies to the following domains: www.nalarenewables.com
Your current state: Allow all.
Cookie declaration last updated on 5/23/24 by Cookiebot:
Necessary (11)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Statistics (2)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Marketing (1)
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
Necessary
.AspNetCore.Antiforgery.#
Helps prevent Cross-Site Request Forgery (CSRF) attacks.
Provider: www.nalarenewables.com
Expiry: Session
Type: HTTP Cookie
.AspNetCore.Mvc.CookieTempDataProvider
Preserves the visitor's session state across page requests.
Provider: www.nalarenewables.com
Expiry: Session
Type: HTTP Cookie
_grecaptcha
This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
Provider: Google
Expiry: Persistent
Type: HTML Local Storage
_GRECAPTCHA
This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
Provider: Google
Expiry: 179 days
Type: HTTP Cookie
ARRAffinity
Used to distribute traffic to the website on several servers in order to optimise response times.
Provider: www.nalarenewables.com
Expiry: Session
Type: HTTP Cookie
ARRAffinitySameSite
Used to distribute traffic to the website on several servers in order to optimise response times.
Provider: www.nalarenewables.com
Expiry: Session
Type: HTTP Cookie
CookieConsent
Stores the user's cookie consent state for the current domain
Provider: Cookiebot
Expiry: 1 year
Type: HTTP Cookie
rc::a
This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
Provider: Google
Expiry: Persistent
Type: HTML Local Storage
rc::b
This cookie is used to distinguish between humans and bots.
Provider: Google
Expiry: Session
Type: HTML Local Storage
rc::c
This cookie is used to distinguish between humans and bots.
Provider: Google
Expiry: Session
Type: HTML Local Storage
TS#
Used to ensure website security and fraud detection.
Provider: www.nalarenewables.com
Expiry: Session
Type: HTTP Cookie
Statistics & Marketing
_ga
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Provider: Google
Expiry: 399 days
Type: HTTP Cookie
_ga_#
Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.
Provider: Google
Expiry: 399 days
Type: HTTP Cookie
rc::f
Pending
Provider: Google
Expiry: Persistent
Type: HTML Local Storage
13. Changes to our Privacy Policy
We reserve the right to modify or amend this Privacy Policy at any time. Any changes we may make to this Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. It is your responsibility to review this Privacy Policy every time you submit information to us.
14. Contact
Questions, comments and requests regarding this Privacy Policy and our handling of your personal data are welcomed and should be addressed to [email protected], as well as complaints and concerns in the first instance.
If you are not satisfied with the handling of your concern or complaint by Nala, you can escalate this to the UK Information Commissioner (https://ico.org.uk/) or your national Data Protection Authority.
Last Updated: June 2023